About

Customized Solutions

There’s no template for exemplary service. To ensure employee benefit success, we create unique plans for each client.

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Custom Results Corporate Consulting

Dedicated and determined: Add Custom Results’ professionals to your team today.

Our founder Diane Christensen, has more than 40 years in the insurance business. Her career started in a medical, dental, vision and disability claims office for a major insurance carrier. From the ground up she learned the basics of claims management, utilization and technology implementation. She managed a claims Technical Unit before moving into Agency Services as a Group Representative. Diane's first agency was created in 1986 and sold to a major agency in 2000 at above market levels. Custom Results Corporate Consulting was born out of a desire to do things differently for the clients. The agency has achieved those goals and continues to be an innovator and trusted advisor for employee benefit solutions.

Design

Design

We believe that one size does not fit all. Consultation begins with listening carefully. What does your company create and what are your competitive challenges for resources?  

Design

Communicate

You have done the work to implement a competitive benefits strategy for your company.Benefits have become significant in the recruitingand retention of your resources.  Custom Results Corporate Consulting is there for  your open enrollment.  Throughout your plan year   we continue to be available to your employees and prospective hires to discuss their personal and specific benefit questions and concerns.  

Design

Security

We take the security of your data very seriously.Cloud based encrypted file folders and automatic Zix encrypted emails.  We are Cybersecurity insured. Employee Navigator is SOCII & HITRUST audited.

Design

Implement

Employee Benefits change rapidly  and often. Your plans need to be implemented to meet and maintain compliance standards.  Human Resources teams wear a lot of hats.  Managing Employee Benefits need not take time away from the importantgoals of the team.  We can help with technological solutions, partnerships with carriers, payroll companies and enrollment platforms.  Need extra help to complete a project, implement a strategy or reach a goal? Our HR Consulting Group can help with extra hands on deck.

Design

Advocate

When something isn't going right we are on your side. Whether a bill needs an audit, a claim is not processed to satisfaction, or just routine requests for an address change, or a new ID card.Our partnership with the ICA, Insurance Consulting Associates, means that we have superior negotiating power with our carriers and vendors. Our combined large volumes of business and retention, affords us  dedicated representatives and the ability to move administrative mountains.    

Our Team

Diane Christensen

  • Member of the Blue Cross Blue Shield Statewide Advisory Council
  • Leading Producers Round Table Soaring Eagle for more than seven years, the highest level awarded by the National Association of Health Underwriters.
  • WBE (Women's Business Enterprise National Council) certified
  • Active participant in the ICA (Insurance Consulting Associates)
  • VIP member of the Small Business Association of Michigan - Chairman's Club
  • NAHU Certfied Patient Protection and Affordable Care Act Professional

Steve Fenby

  • Account management
  • American Collage of Sports Medicine
  • Certified Exercise Physiologist
  • Member of the American Collage of Medicine

Deb Darby

  • Group Account Services Representative
  • Individual, Medicare Advantage and Marketplace Certified ISO Environmental Consultant, ISO 9001 - ISO/TS16949 Consultant and Internal Auditor

Associations

Custom Results Corporate Consulting is a proud member of:

ASE

The American Society of Employers

Small Business Association of Michigan

The Small Business Association of Michigan

Society For Human Resource Management

Society for Human Resource Management

National Association of Health Underwriters

National Association of Health Underwriters